New DoD Center Helps with Psychological Health & Traumatic Brain Injury

“We’re providing 24/7 support to assist callers with questions regarding psychological health and traumatic brain injury,” said Brig. Gen. Loree K. Sutton, M.D., director of DCoE. “Getting the best possible information and tools, hassle-free, will empower and strengthen warriors and their families to successfully manage what can be confusing and disturbing circumstances.”
 
The center can deal with everything from routine requests for information about psychological health and traumatic brain injury, to questions about symptoms a caller is having, to helping a caller find appropriate health care resources.
 
“If we need to research a question, we’ll do the legwork and quickly reconnect with callers,” Sutton said. “We welcome feedback on how we can better meet the needs of those we are so privileged to serve.” 
 
The DCoE Outreach Center is staffed by health resource consultants and nurses, most with master’s degrees. In addition to answering questions, staffers refer callers to contact centers in other parts of the Department of Defense, other federal agencies, and outside organizations when appropriate. Other contact centers also refer callers to the DCoE Outreach Center.
 
The center serves members, leaders, veterans and healthcare providers of all the uniformed services as well as their families. 
 
DCoE promotes resilience, recovery and reintegration of service members facing psychological health and traumatic brain injury issues, and works to advance research, education, diagnosis and treatment of these conditions. More information is available at http://www.dcoe.health.mil.